Does Numpay charge fees?
Does Numpay charge fees?
No. Sending, requesting and receiving are free, and Numpay pays the network fee for every transfer. Card top-ups go through Onramper’s providers, which may charge their own fees.
Is my money held by Numpay?
Is my money held by Numpay?
No. Your crypto is in your own smart wallet on Base, and only your key can move them. Numpay’s server doesn’t have your key. The only funds Numpay holds are payments waiting in a claimable wallet for someone who hasn’t signed up yet.
Do I need a bank account or ID?
Do I need a bank account or ID?
No. You need a mobile number or an email address. Numpay itself doesn’t ask for ID documents. Third-party card providers used for top-ups may run their own checks.
What if I send money to the wrong number?
What if I send money to the wrong number?
Blockchain transfers can’t be reversed. If the number isn’t on Numpay yet, the money waits in a claimable wallet for whoever signs in with that number. Double-check the number and country code before sending.
Someone sent me money but I haven't signed up. How do I get it?
Someone sent me money but I haven't signed up. How do I get it?
Sign in at app.numpay.app with the same mobile number or email they paid. The money moves to your wallet automatically during your first sign-in.
Can I use the same account with a mobile number and an email?
Can I use the same account with a mobile number and an email?
Not yet. A mobile-number sign-in and an email sign-in are two separate accounts with two separate wallets.
Which network and crypto does Numpay use?
Which network and crypto does Numpay use?
Numpay runs on Base mainnet and uses dollar-pegged crypto; the exact token is in the technical docs. A test version runs on Kinetiq’s Elysium testnet; see Elysium.
The app looks out of date after an update
The app looks out of date after an update
Numpay is an installable web app. Close and reopen it, or reload the page twice, to pick up the latest version.

